Our Service Philosophy
At Canlight, we know that our customers expect perfect LED display products and satisfactory supporting services. As an innovative company dedicated to providing customers with the best service, Canlight has trained a comprehensive service team composed of key members with more than ten years of experience in the LED display industry. This team includes electronic engineers, Structural engineers, project managers, production managers, etc. And we work closely with partners around the world to provide professional and fast service.
When working with us, you can get the following services:
We will listen to your requirements carefully, and then combine our professional experience in the LED display screen industry to come up with the best solution.
We strictly control the quality of LED display products, pay attention to every detail of the product, and always pay attention to the ease of use for customers. At the same time, we provide a full range of technical support services for new and old customers. For problems that customers may encounter in the process of using our LED display, we have a full range of solutions, including but not limited to telephone communication, video Communication, remote control and debugging, dispatching professional engineers to the site to guide the installation and other solutions.
Whether you are an old user or a new user, we can let you have no worries in the process of using our LED screen products and its supporting products.
We will customize a design according your special needs about led display screen.
We can support you by remote control system online to set the software of led display screen.
If you need, our technical support team can offer you a professional installation of led display screen.
If you need, we can help you to make bidding points.
If you need, our technicians can help you to set the control systems of led display screen.
If you need, our technicians can offer you on-site service, such as installation and maintenance for your led display screen.
In order to give you faster and easier servcie, redcue your repair cost and shipping cost, we have opened a Global Repair Center in Hong Kong, and have sales & service offices in Europe and United States.
If you need, our technicians can help you to do the calibration of led display screen.